Policy
Policy QualitY
The definition of Policy Quality of Tubembal stems from the company's strategic options and formalizes the commitments made by the administration to its customers in terms of quality.
Keeping a clear focus on continuous improvement of the Quality Management Systems, Tubembal promotes the following Policy Quality:
- Surprise internal / external costumers to the quality of products and services;
- Make investments that lead to continuous improvement of processes, contributing to the improvement of existing working conditions;
- Promote and encourage teamwork, valuing employees through continuous investment in training and their level of satisfaction;
- Maintain clear and fluent communication with suppliers, customers and employees;
- Continuously evaluation of the results to meet the expectations of shareholders and to promote the company's growth.
Principles
The principles that support the Policy Quality are:
- Develop and improve the binomial quality / productivity using the best available technology;
- Develop and improve after-sales service as a way to consolidate the image of Tubembal;
- Promoting initiative and self-responsibility of employees;
- Encourage teamwork.